Privacy Policy
This Privacy Policy describes how Tours by Tracy ("we", "us", or "our") collects, uses, and shares personal information when you visit or make an enquiry on our website toursbytracy.com (the "Site").
Information We Collect
When you visit the Site, we may collect certain information about you through the use of cookies and similar website tracking technologies. Additionally, if you choose to make an enquiry through our contact form, we will collect the following personal information:
Name
Email address
Phone number (optional)
Your tour preferences communicated to us
How We Use Your Information
We may use the information we collect from you for the following purposes:
To respond to your enquiries and provide you with information about our tours and services.
To communicate with you about updates, emergency tour changes or other relevant information about our tours or the tour you have booked.
To improve our website and services based on the feedback we receive from you and other users.
To comply with legal obligations and protect our rights and interests.
Sharing Your Information
We DO NOT sell, trade, or otherwise transfer your personal information to third-party businesses for their marketing or other commercial purposes. Your personal information is treated as confidential and will only be shared with third-party service providers for the sole purpose of assisting us in operating our website and servicing you, as long as those parties agree to keep this information confidential. We may also disclose your information when we believe it is appropriate to comply with the law, enforce our site policies, or protect our or others' rights, property, or safety.
Data Retention
We will only retain personal information for as long as necessary to fulfill the purposes for which it was collected, unless otherwise required by law.
Your Rights
You have the right to access, update, and correct inaccuracies in your personal information that we hold, subject to certain exceptions prescribed by law. You also have the right to request the deletion of your personal information.
Changes to This Privacy Policy
We reserve the right to update or change our Privacy Policy at any time. Any changes we make to our Privacy Policy will be posted on this page. We encourage you to review this Privacy Policy periodically for any updates.
Contact Us
If you have any questions or concerns about our Privacy Policy or our practices regarding your personal information, please contact us at tracy.volb@gmail.com.